Company Introduction
Seke brand is a surfboard brand subordinate to keder company.
We are committed to the design, R & D, technological innovation and production of electric surfboards, hydrofoils and oil surfboards. The company has many years of export experience. We pay attention to the quality of products and the use experience
of customers, constantly improve the technology and appearance of products, and strive to create a water sports product with high cost performance and good reputation.
Shipping list
The standard delivery list includes: Surfboard* 1, Battery * 1, Charger * 1, Tail fin * 2, Surfing shoes (sole * 2, upper * 2, upper fixing belt * 4), Shoe fixing screw * 8, Wristband start key * 2
AFTER-SALES REGULATIONS
• we provide a 1-year limited warranty for the power system part of the product, excluding shell and battery;
• we provide a 9-month limited warranty for the battery;
• the shell is made of carbon fiber, which is very difficult to be damaged in normal use, and it is not within the scope of warranty.
FAQ：
1.
Could I get more details about the surfboard, such as the battery、motor、remote control handle etc.
Yes, you can contact me keder_sekesport AT 163.coooooom
I will reply to you ASAP.
2.
I am very interest in your product, how to be your distributor.
Very glad to hear that. We can send a distributor program to you, please contact me.
3.
How long does it take to recharge the battery once.
About 2.5h-3h
4.
How long could I play with one battery.
About 80min
5.
How to ship and what’s the total fees.
There are two ways for you to choose. Air transportation is much faster than sea transportation. So the shipping cost is different. Please tell me your detailed address and I will quote to you.
6.
After receiving the product,what should I do.
After receiving our product, you should check in the delivery staff’s presence to see if the package is damaged or empty. If it’s damaged or empty, please take photos of the package and the damaged part and tell them the actual situation to get a record number.
7.
Do you have a user manual to teach how to operate and maintain the surfboard.
Yes, after our business trade, if you need, you can contact us to get a user manual.
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